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2025
05.29.25
AU: 2025 Hurricane Season Information 05.29.25 - AU: 2025 Hurricane Season Information
05.19.25
AU: Citizens Systems Are Now Available 05.19.25 - AU: Citizens Systems Are Now Available
05.08.25
AU: Reminder: Extended Outage for Citizens Systems 05.08.25 - AU: Reminder: Extended Outage for Citizens Systems
05.01.25
AU: Loss Assessment Claims Reminder 05.01.25 - AU: Loss Assessment Claims Reminder
04.24.25
AU: Update: Extended Outage for Citizens Systems 04.24.25 - AU: Update: Extended Outage for Citizens Systems
04.17.25
AU: Policyholder Contact Information 04.17.25 - AU: Policyholder Contact Information
04.17.25
AU: Important Advance Notice: Extended Outage for PolicyCenter, myPolicy, and myAgency 04.17.25 - AU: Important Advance Notice: Extended Outage for PolicyCenter, myPolicy, and myAgency
04.03.25
AU: Action Required: New Agency and Agent Appointment Agreements Coming Soon 04.03.25 - AU: Action Required: New Agency and Agent Appointment Agreements Coming Soon
03.06.25
AU: Update: New Enhanced PolicyCenter Login 03.06.25 - AU: Update: New Enhanced PolicyCenter Login
02.13.25
AU: Update: Enhanced PolicyCenter Login 02.13.25 - AU: Update: Enhanced PolicyCenter Login
2024
12.10.24
AU: New! AgentAdvisor Newsletter 12.10.24 - AU: New! AgentAdvisor Newsletter
11.13.24
AU: Hurricane Helene and Hurricane Milton Emergency Orders 11.13.24 - AU: Hurricane Helene and Hurricane Milton Emergency Orders
11.07.24
AU: Policyholder Notifications: Enhanced myPolicy Login 11.07.24 - AU: Policyholder Notifications: Enhanced myPolicy Login
09.18.24
AU: Claims Reporting Requirement 09.18.24 - AU: Claims Reporting Requirement
05.14.24
AU: Agent Appointment Requirement Rule Change 05.14.24 - AU: Agent Appointment Requirement Rule Change
02.20.24
AU: New Citizens Website - Relaunch 02.20.24 - AU: New Citizens Website - Relaunch
2023
10.19.23
AU: Citizens Now Accepts Credit Cards! 10.19.23 - AU: Citizens Now Accepts Credit Cards!
05.01.23
AU: New Citizens Website - Relaunch 05.01.23 - AU: New Citizens Website - Relaunch
04.04.23
AU: Printing Backlog for Policy Documents 04.04.23 - AU: Printing Backlog for Policy Documents
03.30.23
AU: New Citizens Website Coming Soon! 03.30.23 - AU: New Citizens Website Coming Soon!
03.03.23
AU: Mandatory Training: Assessment Awareness 03.03.23 - AU: Mandatory Training: Assessment Awareness
2022
11.08.22
AU: Preparation for Tropical Storm Nicole 11.08.22 - AU: Preparation for Tropical Storm Nicole
10.07.22
AU: Post-Hurricane Ian: North Port Satellite Location 10.07.22 - AU: Post-Hurricane Ian: North Port Satellite Location
09.26.22
AU: Preparation for Hurricane Ian 09.26.22 - AU: Preparation for Hurricane Ian
08.04.22
AU: Changes to New Business Processing and Use of Third Parties 08.04.22 - AU: Changes to New Business Processing and Use of Third Parties
08.02.22
AU: Citizens Ready to Assist Carriers in the Event of a Demotech Rating Downgrade 08.02.22 - AU: Citizens Ready to Assist Carriers in the Event of a Demotech Rating Downgrade
05.20.22
AU: 2022 Hurricane Season Information 05.20.22 - AU: 2022 Hurricane Season Information
04.12.22
AU: myPolicy: Access Policy Documents Online 04.12.22 - AU: myPolicy: Access Policy Documents Online
2021
11.29.21
AU: Social Security Numbers/FEINs Requirements 11.29.21 - AU: Social Security Numbers/FEINs Requirements
11.22.21
AU: Enhancements to myPolicy are Live 11.22.21 - AU: Enhancements to myPolicy are Live
10.28.21
AU: New Appointment and Renewal Requirement 10.28.21 - AU: New Appointment and Renewal Requirement
10.26.21
AU: Your Feedback Requested: Technology Survey 10.26.21 - AU: Your Feedback Requested: Technology Survey
08.26.21
AU: Coming Soon: Automated Loss History Data in PolicyCenter 08.26.21 - AU: Coming Soon: Automated Loss History Data in PolicyCenter
06.11.21
AU: Notification of Security Incidents (Citizens’ Systems Not Involved) 06.11.21 - AU: Notification of Security Incidents (Citizens’ Systems Not Involved)
06.02.21
AU: New Quarterly Newsletter for Policyholders 06.02.21 - AU: New Quarterly Newsletter for Policyholders
05.19.21
AU: New Cost Estimator and Recommended Training for Personal Lines Agents 05.19.21 - AU: New Cost Estimator and Recommended Training for Personal Lines Agents
02.09.21
AU: Breach of Requirements for Continued Appointment 02.09.21 - AU: Breach of Requirements for Continued Appointment: Late Submissions Resume March 1
01.06.21
AU: COVID-19: Processing of Cancellations and Nonrenewals Resuming February 1 01.06.21 - AU: COVID-19: Processing of Cancellations and Nonrenewals Resuming February 1
2020
08.10.20
AU: Update: COVID-19 Cancellation and Nonrenewal Moratorium Continues 08.10.20 - AU: Update: COVID-19 Cancellation and Nonrenewal Moratorium Continues
07.09.20
AU: COVID-19: Cancellations and Nonrenewals Resuming August 15 07.09.20 - AU: COVID-19: Cancellations and Nonrenewals Resuming August 15
07.06.20
AU: New Citizens Learning Center 07.06.20 - AU: New Citizens Learning Center
06.18.20
AU: New Online Request Form for Brochures 06.18.20 - AU: New Online Request Form for Brochures
05.29.20
AU: 2020 Hurricane Season Information 05.29.20 - AU: 2020 Hurricane Season Information
05.22.20
AU: Update: Cancellations and Nonrenewals Due to COVID-19 05.22.20 - AU: Update: Cancellations and Nonrenewals Due to COVID-19
04.03.20
AU: Update on Response to the Coronavirus Health Risk 04.03.20 - AU: Update on Response to the Coronavirus Health Risk
03.19.20
AU: Response to the Coronavirus Health Risk 03.19.20 - AU: Response to the Coronavirus Health Risk
02.12.20
AU: Bank Change and Process for Uncashed Checks 02.12.20 - AU: Bank Change and Process for Uncashed Checks
02.04.20
AU: Premium Savings Due to AOB Reform 02.04.20 - AU: Premium Savings Due to AOB Reform