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Life at Citizens

Employee Experience

Employee Experience

Employees are Citizens' greatest asset. That is why we strive to create a corporate culture where employees are engaged – one that maximizes employee potential, encourages innovation, fosters career development and maintains work/life balance.

Offering exceptional benefits that complement our corporate values, including flexible work schedules, continuing education opportunities, career development, tuition reimbursement and more, the culture at Citizens is one we are proud of – and think you will be, too.

Our employees are proud of the company they work for, and proud to be active in the communities where they live and work. A recent employee engagement survey revealed 96% of Citizens employees feel their contributions are important to the success of the organization, 97% are proud of the work they do and 93% talk about their job in a positive light with family and friends.

Learn more on Facebook, Glassdoor, LinkedIn and X.

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Community Involvement

In addition to working to enrich the professional lives of our employees, Citizens also is committed to giving back to their communities.

  • Employees from across the organization rally teams for Relay for Life and Making Strides walks.
  • Our Executive and Senior Leadership teams come together once a year to participate in teambuilding exercises with a philanthropic twist. Past events have built bikes for Toys for Tots, created canned food miniature golf courses for Second Harvest of the Big Bend and stuffed backpacks for Big Brothers Big Sisters of the Big Bend.
  • Teams from Policy Services spent time at the Ronald McDonald House.
  • Personal Lines Underwriting staff served meals at the Clara White Mission.

With so many activities to choose from, our employees thrive both at the office and in our communities!

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Why Choose Citizens

Community Volunteer and Mentor Program

Community Volunteer & Mentor Program

Citizens employees have strong ties with the communities they live in and serve. Citizens supports these ties through the Community Volunteer and Mentor Program, which allows employees to donate time each month to programs that help improve the quality of life and education for children or adults in need.

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Jenita Broxton, Contract Analyst

“The Community Volunteer and Mentor Program is huge for me. Volunteering allows me to fulfill my purpose of service by bringing change to my community at large.”

- Jenita Broxton, Contract Analyst

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