Citizens Property Insurance Corporation will join State Representative Holly Raschein (R-Key Largo) for “Office Hours” in Big Pine Key next week to assist policyholders who have Hurricane Irma claims and answer individual questions as they continue to recover.

Citizens staff will be available to meet individually with Citizens policyholders about their claim or policy Wednesday, Dec. 5 from 10 a.m. to 5 p.m. at the Salvation Army Building located at 30300 Overseas Hwy, Big Pine Key.

Citizens staff will be on site to answer customers’ questions and, if warranted, authorize additional payments or schedule additional inspections to address concerns. Policyholders who would like to meet with Citizens are encouraged to call Representative Raschein’s office at 305.453.1202 to schedule an appointment.

Policyholders should bring the following information: property address, phone number, claim or policy number, photos and any other relevant documentation.

What: Claims office hours
When: Wednesday, Dec. 5, 10 a.m. to 5 p.m.
Where: Salvation Army Building, 30300, Overseas Hwy, Big Pine Key