Citizens' website will be unavailable due to maintenance on Wednesday, May 7, from 7 p.m. to 8 p.m. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742 during this time. We apologize for any inconvenience.
We are undergoing an extended maintenance outage from 6 p.m. ET Thursday, May 15, through Sunday, May 18 for PolicyCenter® and ClaimCenter®; myPolicy will be unavailable starting 4 p.m. During those times, PolicyCenter and ClaimCenter will be in view-only mode. The One-Time Payment option and Pay-by-phone at 866.411.2742 will be available. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742. We apologize for any inconvenience.
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