Citizens will be closed Monday, January 20, for Martin Luther King, Jr. holiday. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Tuesday, January 21.
PolicyCenter, including electronic payments, may be unavailable due to maintenance on Wednesday, January 15, from 6:30 p.m. to 10:00 p.m. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742 or in mypolicy during this time. We apologize for any inconvenience.
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