Personal Lines Bulletin

Alarmas

Dominique Brown, martes 27 de agosto de 2024

Holiday Office Closure Importante

General

Citizens will be closed on Monday, September 2, for the Labor Day holiday. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Tuesday, September 3.

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Personal Lines Bulletin

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Authorized Cost Estimator Recipients

08.29.24

As a reminder, the replacement cost estimator (RCE) is part of the insured’s underwriting file and can only be provided to the policyholder – and not to third parties such as mortgage companies.

Resources

Select Training > Personal Job Aids, and then look under General: Citizens’ Cost Estimator Reference Guide.
Can I provide the mortgage company with a copy of Citizens' cost-estimate report? (FAQ 1779)
Can I print the cost estimate in PolicyCenter®? (FAQ 2773)

Legal Disclaimer

Citizens provides agent communications online for historical purposes only, and the communications have not been updated to include any changes that may have been made after publication. Agents can find the latest information by reviewing the applicable underwriting manuals, and by logging in and accessing our FAQs, which are available from the top of any page on our website.