Managing your insurance is easy with myPolicy from Citizens – your 24/7 digital gateway to hassle-free insurance management. No more waiting for mail or spending time on phone calls. Everything you need is now at your fingertips.
Want to check your policy details at midnight? Need to file a claim over breakfast? myPolicy puts you in control. This user-friendly online tool lets you:
- View and download policy documents
- Check policy details
- Make online payments
- File claims anytime
- Access billing statements and notices
- Add policies to your account
Getting started takes just minutes. Simply visit myPolicy with three pieces of information:
- Citizens policy number
- Property ZIP code
- Email address on file with Citizens
Need to update your email first? Just reach out to your agent or visit Citizens’ Contact Us page.
*Note: Citizens recently added multi-factor authentication protections for users when signing on. For more info, review our Getting Logged In video.
To help you make the most of these features, Citizens provides an easy-to-follow tutorial that guides you through everything from making payments to filing claims.
Speaking of claims, life happens. And when it does, you've got options. You can file your claim through myPolicy anytime. Just call the dedicated claims hotline at 866.411.2742, or work directly with your insurance agent. The choice is yours.
Join the growing community of Citizens policyholders who have discovered the convenience of digital insurance management. Create your myPolicy account and take control of your insurance experience today. It's time to manage your insurance on your terms – whenever and wherever you want.
