Citizens website, including myPolicy, PolicyCenter®, and electronic payments, may be unavailable due to maintenance on Saturday, November 23, from 7 a.m. to 12 a.m. on Sunday, November 24. Report a loss by contacting our 24/7, toll-free Claims Reporting Center at 866.411.2742 during this time. We apologize for any inconvenience.
Citizens will be closed from Wednesday through Friday, November 27-29, for the Thanksgiving holiday. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Monday, December 2.
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