Citizens will be closed on Monday, November 11, for Veteran's Day. To report a loss during this time, submit a claim via myPolicy 24/7 or contact our toll-free Claims Reporting Center at 866.411.2742. Citizens will resume regular business hours on Tuesday, November 12.
Due to Rafael, no new policies or policy changes can be written
statewide, effective November 4, 2024, at 4:15 p.m.
Citizens cannot accept new policies or policy changes for
additional coverage when a tropical storm or hurricane watch or
warning has been issued by the National Hurricane Center for any part
of Florida. Additional information and updates can be found on our Binding
Alerts page and at www.nhc.noaa.gov.
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myPolicy: Report/track claims online
Phone: 866.411.2742
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